Terms of use.

In one line: the accounts are yours, the minimum term is in the proposal, ad spend is paid by you directly to the platform, and we do not promise a number of sales.

1. Acceptance

By using agencyzero.co, submitting any form or hiring Agency Zero LLC, you agree to these terms. If you do not agree, do not use the site or hire the service.

These terms cover the website and the free tools. The commercial relationship of a paying client is governed by the signed contract between the parties, which prevails over this document in case of conflict.

2. Who can hire us

The service is intended for companies or business owners over 18. The site is not directed to minors and we do not knowingly collect data from children.

3. Free tools and the Express Diagnosis

The free tools and the Express Diagnosis are provided as is, for guidance. They use public data, third party APIs and AI-assisted analysis reviewed by a person on our team.

The output is an estimate, not an audit, and does not constitute contracted consulting. Investment decisions made solely on that basis are your responsibility.

The Express Diagnosis is free and creates no obligation to hire for either party.

4. Contracted services

• Monthly plans have a minimum term, stated in writing in the proposal and the contract. It starts at the first payment.
• Cancelling before the end of the minimum term does not refund fees already paid. After the term, the plan continues monthly until either party ends it.
• Ad spend is not included in the monthly fee. You pay the platforms directly, on your own account and payment method.
• Ad accounts, profiles, domain, hosting and CRM are created in the client’s name and the client remains the owner. Agency Zero acts as manager. When the relationship ends, the logins stay with you.
• Prices published on the site apply to new engagements and may change. The price that binds is the one in the accepted proposal, within its validity period.
• Work outside the plan is quoted separately, in writing, before execution.

5. What depends on you

Delivery depends on you providing logins, information and approvals on time. Agreed deadlines are suspended while we wait for your material or approval.

You confirm that content you send us is yours or that you are authorised to use it, and you are responsible for third party claims about that material.

When Agency Zero runs SMS or email campaigns on your behalf, you are responsible for obtaining and evidencing consent from your own contact list, under the Telephone Consumer Protection Act, the CAN-SPAM Act and A2P 10DLC rules. Agency Zero acts as processor and may refuse to send without evidence of consent.

6. Payment

Amounts are in US dollars. Payment more than 10 days late allows us to suspend delivery until it is resolved, without extending the minimum term. Applicable taxes are borne by whoever the law determines.

7. Intellectual property

The Agency Zero brand, website, copy, code and materials are ours. Material created specifically for a client, such as visual identity, website and creative assets, becomes the client’s upon full payment, except third party licences such as fonts and stock images, which follow their original licence.

Agency Zero may reference completed work in its portfolio and cases, protecting sensitive data and, on request, the client’s name.

8. Acceptable use

You may not bulk copy the site, scrape content automatically, attempt to bypass security, overload the infrastructure, or use the free tools to analyse third parties without a legitimate interest.

9. What we guarantee, and what we do not

We guarantee delivery of the contracted scope and open reporting of what was done and what happened.

We do not guarantee a number of leads, closed contracts, revenue, or ranking on Google. Results depend on budget, region, competition, pricing, capacity to serve and factors outside our control, including algorithm and platform policy changes. No result shown in a case study is a promise of the same result.

Google does not sell organic ranking. Any guarantee of first place, from us or anyone else, should be treated with suspicion.

10. Limitation of liability

To the extent permitted by applicable law, Agency Zero’s total liability for any claim relating to the service is limited to the amount you actually paid Agency Zero in the 3 months before the event.

We are not liable for lost profits, lost opportunity, indirect damages, or for downtime, account suspension or policy changes at third party platforms such as Google, Meta and phone carriers.

11. Privacy

How we handle personal data is described in our privacy policy, which forms part of these terms.

12. Changes

We may update these terms. The date at the top indicates the current version. Continued use after an update means acceptance. Changes affecting an active contract require an amendment agreed by both parties.

13. Governing law

These terms are governed by the laws of the State of Florida, United States, with venue in the county of Agency Zero LLC’s registered office, except where mandatory law provides otherwise.

If you are a consumer resident in Brazil, nothing in these terms removes rights that Brazilian consumer protection and data protection law grant on a non-waivable basis.

If any clause is held invalid, the rest remain in force.

14. Contact

Agency Zero LLC · Florida, United States
Email: adm@agencyzeropv.com
WhatsApp: +1 (615) 652-6180